Last updated: November 17, 2025

1. Introduction

BucherAI (“we”, “our”, “us”) operates this website to provide information about our AI-based automation services. We take privacy seriously and handle personal data in accordance with the Swiss Federal Act on Data Protection (nFADP) and the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what information we collect, how we use it, and the rights of our users.

2. Who We Are

Business Name: BucherAI

Location: Römerstrasse 3A, 5212 Hausen AG, Switzerland

Contact Email: info@bucherai.com

We operate as a sole proprietorship based in Switzerland.

3. What Information We Collect

We do not use analytics tools, advertising pixels, or tracking cookies.

The only personal data we collect is information voluntarily provided by users through:

A) Calendly

When scheduling a meeting, users may submit:

First and last name

Email address

Any information they add to custom booking fields

Technical data collected by Calendly (e.g., IP, time zone)

Calendly processes this data according to their own Privacy Policy.

B) Voiceflow Chat Assistant

When interacting with our chatbot, users may voluntarily submit:

Text messages they type within the chat

Name or email (only if the user chooses to share it)

Any other content submitted during conversation

Voiceflow may temporarily store conversation logs to deliver the service.

We do not use this information for marketing or profiling.

C) Server Logs

Our hosting provider may automatically collect minimal technical data:

IP address

Browser type

Device information

Time of visit

These logs exist for security and performance purposes and are automatically deleted after a short period.

4. How We Use Personal Data

We use the voluntarily provided information solely to:

Respond to inquiries

Provide scheduling via Calendly

Operate and improve the chatbot experience

Ensure website stability and security

We do not sell or share user data with third parties for marketing or advertising.

5. Third-Party Processing

To operate our services, some data may be processed by:

• Voiceflow (Chat Assistant Provider)

Used to handle chatbot interactions.

• Calendly (Scheduling Tool)

Used when a user books a meeting.

These providers comply with GDPR and maintain their own privacy policies.

6. Cookies

This website does not use tracking cookies, analytics cookies, or marketing cookies.

Essential functional cookies (e.g., for scheduling time zones) may be used by Calendly. These do not require consent.

7. Legal Basis for Processing (GDPR Article 6)

We process user data based on:

Art. 6(1)(a) Consent (when a user voluntarily submits information)

Art. 6(1)(f) Legitimate interest (site security, chatbot functionality)

8. Data Retention

We retain data only as long as necessary to fulfill the purpose:

Calendly booking data is stored according to Calendly’s retention policy

Chat logs may be temporarily stored by Voiceflow

Server logs are automatically deleted after a short period

You may request deletion of personal data at any time.

9. Users’ Rights

Under GDPR and nFADP, you have the right to:

Access your data

Correct your data

Request deletion

Object to processing

Withdraw consent

Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@bucherai.com

10. Data Transfers Outside Switzerland / EU

Voiceflow and Calendly may process data outside Switzerland or the EU.

Both providers implement appropriate safeguards such as Standard Contractual Clauses (SCCs).

11. Children’s Privacy

This website and our services are not directed to children under 13.

We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date.

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